型男老總│書給你聽 EP581_商管理財篇：《丹麥式3分鐘溝通術》丹麥職場工作效率高的秘密竟然藏在茶水間
《丹麥式3分鐘溝通術》商管理財｜21_3_17
定價：420元
優惠價：79折 332元
購買網址：https://www.cite.com.tw/book?id=LSK033
文/城邦書虫總經理 林福益
聽到開會，很多人的經驗反應大概都是：浪費時間又沒效率。偏偏職場上幾乎不太可能避免開會溝通這種方式，如果不能聚焦討論或是會議流於形式，充其量真的就只是一種職場的儀式感。
有時候一件簡單的事，很容易在電子郵件、通訊軟體文字說明與理解間的落差，不斷往返修正。不僅描述問題狀態反覆思索用字精準度耗費時間，還要等待對方的回應，這樣的溝通成本，常常最後還不如一通電話講得清楚，或是直接面對面的討論，來得直截了當。
在丹麥，辦公室的溝通方式顯然與我們的習慣不一樣。他們不開長會、不寫長信，更拒絕毫無意義的下班應酬，而將工作真正的難題放在「非正式對話」中解決。令人驚訝的是，這個IMD世界競爭力連年霸榜的國家，最高效的武器竟是發生在咖啡機旁或走廊轉角的「3分鐘微對話」。
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