“We Do.” Building Claude Code for Marketing | Kashish, Hightouch

Now, everyone’s talking about building AI harnesses and context layers. Kashish has been building these for years and Hightouch has now reached a stage where they are challenging giants like Adobe and Salesforce while crossing $100M in revenue.

In this episode we discussed how and why LLMs like ChatGPT and Gemini are failing marketing teams at enterprises, why marketing is a coding problem, what makes a harness “ thick”, why it’s a CEO’s job to be Chief Pipeline Generator in early years, controversial decisions that worked perfectly for Hightouch and why now is the time for 100x Marketer.

Listen to the episode to look into the future of marketing

00:00 Quitting VC to become a Founder
01:35 Travel Startup with Terrible Margins
03:25 From Slack Agents to Customer Data
04:31 Saving a Bank $6M on "Unmarketing"
05:45 Why Make Composable CDP?
07:53 Why Every Other CDP Was Broken
11:33 Where Hightouch Creates Real ROI
12:48 Agents That Surface Revenue
16:47 Inside a Multi-Million Dollar Enterprise Rollout
21:41 Will AI Replace Marketers?
25:18 Why Skipped SMBs for Fortune 500
26:54 The Rippling Model of Running a Startup
27:48 Going Multi-Product Early
29:38 The 100x Marketer
33:03 Unstructured Data, Lead Lists & Synthetic Signals
34:49 How AI Launches Ads in New Markets
36:13 Does Marketing Success Guarantee Revenue?
38:07 What Is a "Marketing Harness"?
40:52 Thick Harness vs. Thin Harness
45:10 How Hightouch Fits Into the Enterprise Stack
46:54 Controversial Founder Decisions
49:15 Building the Company of Tomorrow
52:07 AI, GTM and Sales
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Check us out on:
Website: https://neon.fund/
Instagram: https://www.instagram.com/theneonshoww/
LinkedIn: https://www.linkedin.com/company/neon-fund
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Connect with Siddhartha on:
LinkedIn: https://www.linkedin.com/in/siddharthaahluwalia/
Twitter: https://x.com/siddharthaa7
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This video is for informational purposes only. The views expressed are those of the individuals quoted and do not constitute professional advice. Receive SMS online on sms24.me

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