The Role of Businesses in Human Rights
“Businesses should understand where and how their operations and their value chain might affect people’s human rights.”Lisa Ryden, Vice President of Social Sustainability at Tetra Pak, shares how businesses can play a meaningful role in protecting human rights – even though governments hold the primary responsibility.
Ryden explains how Tetra Pak identifies high-risk areas across its global value chain, engages with workers, communities, and experts, and adapts its human rights strategy to local realities. She also outlines the three levels of stakeholder engagement — from external experts to affected individuals — and how solutions must be tailored country by country.
Key Takeaways:
– Businesses should understand how their operations and value chain could impact human rights.
– Tetra Pak handles human rights challenges by identifying high-risk areas and then digging deeper.
– There are three levels of stakeholder engagement: external experts, credible proxies, and the affected stakeholders themselves.
– Even though different places could have the same issue, the approach to solving the problem might vary.
– The government is the most important party to protect human rights, but businesses do play a role.
Timestamps:
00:18 - The value chain and human rights
01:28 - How Tetra Pak handles human rights challenges
02:37 - The three levels of stakeholder engagement
04:31 - How the approach to taking action differs by country
05:22 - The government’s versus a business’s role in human rights
06:01 - Working with Shift
Filmed at the 2025 Shift Business Workshop hosted by Shift and Harvard Business School’s Institute for Business in Global Society (BiGS), which focused on examining inequality as a systemic issue.
See more on BiGS research related to human rights:
https://www.hbs.edu/bigs/caroline-rees-balancing-the-books-and-human-rights
The Shift project: https://shiftproject.org/ Receive SMS online on sms24.me
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