What Are Chatbots? Beginner-Friendly Explanation
What are chatbots, and how do they actually work? 🤖In this beginner-friendly video, we explain how chatbots are used by businesses to answer questions, support customers, recommend products, and make online communication faster and easier.
You’ll also learn the difference between rule-based chatbots and AI chatbots. Some chatbots can only respond to specific words or commands, while others use artificial intelligence to understand language more naturally and improve over time.
Chatbots are becoming an important part of customer service, online shopping, websites, apps, and digital communication. Whether you are learning about technology, artificial intelligence, or online business tools, this video is a simple place to start.
📌 In this video, you’ll learn:
What a chatbot is
Why businesses use chatbots
How chatbots help with customer service
The difference between rule-based chatbots and AI chatbots
How AI chatbots can learn from conversations
Timestamp🕒
0:00 Introduction: Messaging in Today’s World
0:13 Why Businesses Use Chatbots
0:25 Chatbots for Customer Service
0:30 Chatbots as Shopping Assistants
0:39 Type 1: Rule-Based Chatbots
0:59 Type 2: AI Chatbots
1:09 How AI Chatbots Learn Over Time
1:17 The Future of Chatbots
1:21 Closing
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