Meta’s Muse: How much control would you hand over?

Your calendar, your inbox, your credit card. How much access would you give Meta’s AI agent?

This week on Now Shipping, Mike Belsito examines Meta’s pitch for Muse and the questions it raises for product teams building, buying or experimenting with AI agents.

Where should your product’s AI features live? What should an agent be allowed to do? And who approves its actions before a message gets sent or money gets spent?

Mike explores why permissions could become a reason users choose one AI product over another, and what product people can learn from competing approaches to putting AI into everyday workflows.

In this episode:
• Where AI belongs: chat panels, browser extensions or the apps people already use.
• Meta’s pitch for Sentinel as an approval gate for Muse’s actions.
• Why permissions and user control deserve a place in product comparisons.
• Four questions to ask about any agent: what can it access, who approves its actions, when is approval required, and what happens when it gets something wrong?

Would you give Muse access to your inbox and credit card? Tell us where you’d draw the line in the comments.

Now Shipping is Mind the Product’s weekly AI briefing for product people, hosted by Mike Belsito. Subscribe for more AI stories that matter to your work. Receive SMS online on sms24.me

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