Copilot Studio Agent Flows: Request for Information (RFI) Action Tutorial

Take your agent flows in Copilot Studio to the next level with new Request for Information (RFI) action. In this tutorial, I’ll walk you through how RFI forms bring human-in-the-loop oversight into automated workflows.

The Request for Information action exclusive to Copilot Studio agent flows empowers businesses to build more resilient and intelligent automations by enabling agents to pause mid-flow and collect missing or critical data directly from users. This reduces flow failures caused by incomplete inputs, eliminates the need for manual restarts, and ensures that decisions are made with complete, accurate information.

Video tutorial covers:
✅ What the Request for Information (RFI) action is
✅ How agent flows can pause execution to wait for human input
✅ Setting up structured RFI forms (text, numbers, dropdowns, multi select, etc.) delivered through Outlook actionable messaging
✅ How human reviewers provide the missing details
✅ A real-world Visitor Access Request demo, where AI validates inputs and triggers RFI form (actionable message in outlook) when more details are needed

By combining automation with human judgment, you’ll build smarter, more resilient workflows that improve data quality and accelerate resolution times.

#copilotstudio #ai #microsoft #workflows

Request for information in Copilot Studio agent flows
https://learn.microsoft.com/microsoft-copilot-studio/flows-request-for-information

⬇️ Download the request for information agent flows shown in video
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0:00 - Copilot Studio Agent Flows: Request for Information (RFI) Action Tutorial
0:43 - Request for Information in agent flows
4:12 - Request for Information in action!
6:25 - Scenario: Visitor Access Request automation + Request for Information
9:05 - Build and run AI Prompts in flows
15:01 - Visitor Access Request - Request for Information
18:21 - Request for Information end to end demo Receive SMS online on sms24.me

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