From Federation Sprawl to Unified Identity: How to Make Verified Identity Reusable Across Systems
Identity fragmentation isn’t usually the result of bad architecture. It’s the natural byproduct of growth. New apps get added. Business units operate independently. Acquisitions bring in new identity stacks. And over time, even well-designed IAM environments start to sprawl.In our recent masterclass, Richard Esplin (Head of Product) and Agne Caunt (Product Owner) walked through what this looks like in the real world and, more importantly, how organizations can evolve toward a unified identity architecture without ripping out the systems they already rely on. The session explored the limits of traditional federation, the shift toward reusable digital ID credentials, and a practical, phased path teams can use to reduce duplication, improve flexibility, and move closer to a zero trust model.
00:00 — Welcome and webinar overview
00:57 — Why identity architectures keep fragmenting
01:28 — The real-world IAM problem
02:52 — Example: a scaled consumer business with identity silos
04:27 — Typical federation-based IAM architecture
06:01 — Why federation breaks down in practice
08:52 — What IAM architects are reporting in the field
13:09 — The mindset shift: from system integration to identity ecosystems
17:07 — The generic reusable credential architecture
18:22 — Wallet integration overview
18:44 — Flow 1: Onboarding and credential issuance
20:53 — Flow 2: User-initiated verification from an app
22:01 — Flow 3: User-initiated verification from a relying party
23:05 — Flow 4: Call center / relying-party initiated flow
24:21 — How to evolve a fragmented architecture (phased approach)
25:41 — Phase 1: Start with one painful use case
26:02 — Phase 2: Use the IdP as a credential verifier bridge
28:00 — Phase 3: Direct verifier integrations
28:36 — Phase 4: Reducing reliance on the IdP
30:12 — Practical implementation tips
34:03 — Trade-offs and considerations
36:06 — Key advantages of the credential model
37:46 — Q&A begins
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