Entities in Copilot Studio – NLU, Categories & Regex Explained!

🧠 Unlock the Power of Entities in Copilot Studio!
In this episode, discover how entities supercharge your Copilot Studio agents with powerful natural language understanding (NLU). Learn to create closed list and regex entities, map user intent to categories, and enhance user experiences with smart input handling.

📦 What’s Inside This Video?
⦿ Real-life eCommerce scenario with product categorization
⦿ Using synonyms for better intent recognition
⦿ Demo: Product Category Entity (closed list)
⦿ Demo: Booking ID Entity (Regex pattern)
⦿ Smart Matching Tips & Best Practices
⦿ Debugging & Testing Entity Responses

🎯 Key Takeaways:
🔹 Understand how Copilot Studio uses entities for Natural Language Understanding
🔹 Learn to create and configure Closed List Entities for categories like Electronics, Furniture, Clothing
🔹 Use Smart Matching & Synonyms for enhanced recognition
🔹 Create Regex Entities to capture structured values like Booking IDs
🔹 Learn when to use multiple choice vs. natural language-based input
🔹 Improve user experience with dynamic entity recognition

⏱️ Timestamps with Chapters:
00:00 ⏯️ Introduction & Agenda
01:12 🛍️ eCommerce Use Case – Buying a Product
02:45 💡 What is an Entity in Copilot Studio?
04:20 ⚙️ Out-of-the-Box Entities – Date, City, etc.
06:55 🏥 Doctor Booking Scenario with Custom Entities
08:50 🧱 Create Closed List Entity – Product Category
11:15 🔁 Add Synonyms & Enable Smart Matching
13:20 🧪 Testing Closed List Entity in Real Use Case
16:40 🧾 Create Regex Entity – Booking ID Pattern
18:45 🔍 Regex Matching Example with Natural Input

👨‍💻 Host & Producer:
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