What Great Product Managers Actually Do Every Day

Most product managers know the theory. But the best PMs have daily habits they never skip.

In this Product Excellence clip, Maya Brooks shares the three things she does every single day as a PM at Klaviyo. She explains why knowing your team deeply matters more than any framework, how building transparency prevents problems from compounding, and why customer obsession means showing up wherever your customers already are.

This clip gives product managers at any level a practical reset on what the daily work of great product management actually looks like.

What You Will Learn
• Why knowing your team is the most important daily habit for a PM
• How to build transparency without creating meeting overload
• Why great PMs create spaces where people are not afraid to say they need help
• What customer obsession actually looks like in practice

The full-length interview with Maya goes deeper on how she built these habits from scratch at a 12-person startup. Available exclusively for members of The Product Way on Patreon, along with early access to all Product Excellence clips and PM Select, our curated introduction service connecting product managers with hiring managers and decision makers. 👉 https://patreon.com/theproductway/membership

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