10 ERRORES que hacen que PIERDAS CLIENTES (contador)
Trata de no cometer estos errores para destacar y dar un buen servicio como contador.00:00 Intro
00:25 Tardar mucho en responder
01:04 Usar tecnicismos que el cliente no entiende.
01:45 No explicar bien tu servicio ni qué está incluido (expectativas poco claras).
02:33 No avisar con tiempo cuándo vence algo.
03:30 No cobrar bien desde el inicio (y después es tarde).
04:28 No tener un contrato claro por escrito.
05:22 Regalar servicios “porque es un cliente viejo”
05:58 No conocer el negocio del cliente (no personalizar el asesoramiento).
06:53 Ser 100% técnico y 0% humano
07:31 Creer que sos el único que puede hacer todo (no delegar nunca nada).
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