Copilot Studio NEW Workflows π Full Tutorial | AI Automation Reimagined
Microsoft just dropped a brand new Workflows designer inside Copilot Studio β and this changes everything.For the first time, AI-native actions like Agents, Prompts, Classify, and M365 Copilot sit alongside traditional Power Automate building blocks like Connectors, Loops, Variables, and If/Else β all in one canvas. This is a fusion between agent flows and power automate and we have a new designer interface! No switching between tools. Just one unified designer where AI and automation blocks are available.
In this copilot studio workflows tutorial video - I build a real, working intelligent email triage system from scratch β step by step β and show you every single block in the new workflows designer along the way.
#copilotstudio #workflow #microsoft
π₯ WHAT WE BUILD
An intelligent shared mailbox triage system that:
β Detects customer sentiment on every incoming email
β Automatically Classifies emails into 3 categories
β Billing β Copilot Studio Agent reads your refund policy, drafts reply
β Technical β M365 Copilot searches your internal KB
β Sales β Loop answers each question individually via AI Prompt Injection
β Also includes Human review with full context
π§± EVERY BLOCK COVERED
β¦ Agent β reasoning + tools + knowledge sources
β¦ Prompt β single focused LLM call
β¦ Classify β AI-powered routing (not If/Else!)
β¦ M365 Copilot β Graph-grounded AI replies
β¦ Human review β deliberate human accountability
β¦ Connector β Outlook, SharePoint, Dataverse
β¦ Functions β deterministic data operations
β¦ Variables β Initialize and set variables
β¦ If/Else β branching on outputs
β¦ Loop β iterating
β¦ Note β documenting your canvas
I will also showcase workflow activity tracking, version history and a lot more.
π RESOURCES
π Microsoft Learn - Workflows:
https://learn.microsoft.com/microsoft-copilot-studio/flows-overview
β±οΈ CHAPTERS
0:00 β Introduction to NEW Workflows designer in Copilot Studio
0:47 β Workflows in Microsoft Copilot Studio
2:03 β Mailbox Intelligent Automation with Workflows
2:45 β Step by step build using New workflows designer
9:47 β Call Copilot Studio Agents from Workflows
20:08 β Call M365 Copilot from Workflows
22:25 β Loops, Variables etc. in Workflows Receive SMS online on sms24.me
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