為什麼對方總是聽不懂?認知科學揭開溝通障礙的真相|《為什麼對方總是聽不懂?》

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為什麼我們明明已經解釋得口乾舌燥,對方卻依然一臉茫然?
為什麼同樣的訊息,有人一聽就懂,有人卻怎麼樣也理解不了?
大多數人認為,溝通不良的關鍵在於「說話方式不對」或「表達技巧不足」,只要「換個說法」或「說得更仔細」,對方就能理解。
你也會發現,市面上各種「表達技巧」和「說話藝術」的書籍大行其道,就是基於這樣的假設。
然而,日本認知科學家今井睦美教授提出一個觀念,顛覆這種根深蒂固的舊印象。她寫了一本書特別探討這件事情,這本書就是《為什麼對方總是聽不懂?》。

00:00 本集概述
01:03 這本書在說什麼
03:17 認知科學揭秘:溝通障礙的真相
09:55 那些溝通高手都在做的事
16:08 本集結論
19:19 瓦基推薦下一本讀什麼

📝部落格文字版:
《為什麼對方總是聽不懂?》讀後心得:揭開溝通障礙的真相
https://readingoutpost.com/the-science-of-miscommunication/

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